Jobs

Job Description

Director of Network Operations

Job Summary

Responsible for managing all network and telecom services, including but not limited to: carrier contract negotiations, budget forecasting, network architecting, engineering & deployment, and the Network Operations Center. Also function as the product manager over XMission's suite of network and telco related products, overseeing product development to ensure XMission's connectivity products remain highly competitive in the marketplace.

Responsibilities

Network Administration

• Oversee and manage all network and telecom services: Dial-up, DSL, FTTP, Dedicated, and Colocation over many different transport mediums.
• Architect, engineer, implement, and maintain networking infrastructure to handle growth and provide redundancy at multiple levels, on various Cisco and Juniper routers & switches.
• Perform BGP traffic engineering on border routers to control inbound and outbound transit from four separate providers and private peering, utilizing advertised/received communities to optimize latency and provide best path.
• Work with the CFO to maintain a healthy Network/Telecom budget, forecasting 6-12 months
• Manage NOC duties and assigned personnel, including active monitoring of all network services. Immediate customer notification on trouble tickets, and assist in resolution at all levels (internal and/or carrier escalation).
• Deal directly with telecom and fiber carriers for contract negotiations, circuit ordering, provisioning, and repair.
• Utilize netflows on routers, as well as via software fprobes on monitor sessions to track, graph, and archive traffic utilization on border and customer aggregation routers.
• Expand physical copper and fiber plant as additional networking devices and servers are deployed.
• Work with telecom carriers for support and troubleshooting of DS1, DS3, OC3, GE and ATM / Frame Relay circuit issues.
• Advanced handling of Colocation, Dedicated, and Business level clients, including assistance in provisioning new routers during circuit turnup.

Senior Sales Engineer

• Generate bandwidth pricing models, updated frequently, to assist in Colocation and Dedicated sales bids.
• Recommend and assist new or existing clients on how to best utilize their XMission circuits (Colocation and Dedicated), including router recommendations, configuration examples, transport diversity, and redundancy.

Wireless

• Oversee and manage a multi-POP metro wireless service, which provides secure dedicated IP, VPLS circuits, and backhaul connectivity for a few large public wireless hot spot areas.

Requirements

Required knowledge of:

• Cisco IOS
• JUNOS, JUNOSe
• IPv4/IPv6 stacks
• Fundamental TCP/IP concepts
• Low to high level routing protocols - EIGRP, BGPv4/6, OSPF/v3, RIP
• Traffic engineering via route-map's and policy-statements
• Usage of BGP communities & tags and how to apply them internally and externally
• Firewalling & ACLs
• STP, LACP, dot1q, VRRP
• Linux bridging / enslaving / iptables
• 802.11a,b,g,n wireless aiming and access points
• QoS

Desired knowledge of:

• Perl Programming
• Linux Systems Administration
• Fiber WDM technologies
• Wireshark / tcpdump
• Hands on experience with RJ11/45 crimping, 66/110 blocks.
• Chillispot / Coovachilli
• 802.11abgn
• DD-WRT, OpenWRT, StarOS, Mikrotik, and other AP OS's
• Mesh networking

Please send your resume and cover letter to resumes@xmission.com

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Founded in November of 1993 by Pete Ashdown, XMission is Utah's oldest and largest independant ISP and has one of the largest diverse carrier networks in the western United States. XMission is a progressive company which closely involves itself with the local community and provides free Internet service to hundreds of non-profits.